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Flight Delay or Cancellation?

You could be entitled to up to €600 in compensation — and claiming it is easier than you think.

How It Works

1. Enter Flight Details

Type your route and date — our system checks it instantly.

2. Compensair handles the claim

Compensair takes care of everything – from airline communication to paperwork.

3. Get Paid

Receive up to €600 directly in your account if your claim is successful.

Who can claim?

If your flight was disrupted, you might be eligible for compensation. Here’s what qualifies:

Frequently Asked Questions

If you arrived at your final destination more than 3 hours late, you may be entitled to €250–€600 in compensation — as long as the delay wasn’t caused by extraordinary circumstances like:

  • Severe weather

  • Airport or airline staff strikes

  • Security threats or terrorism risks

If your delay was over 2 hours, you’re also entitled to:

  • Free meals and refreshments

  • Free phone calls or emails

  • Free hotel accommodation (if overnight stay is required)

  • Free transport to/from accommodation

Yes! Airlines often reject claims initially. Our legal partners know how to negotiate and escalate cases. If needed, we’ll take legal steps at no cost to you to ensure the best chance of success.

No — your nationality doesn't matter. What matters is the flight route and airline, not your citizenship.

Compensair handles everything for you:

  • Evaluates your case using advanced systems

  • Prepares all necessary documents

  • Negotiates directly with the airline
    If needed, they also:

  • Prepare and file legal claims

  • Cover all court-related costs

You’ll stay updated through your personal dashboard.

There are no upfront fees. Compensair only charges a success fee if they win your case. You’ll find full details in their Payment Policy.

Some airlines respond within 2–3 days, others take 4–6 weeks. On average, most cases are resolved within 8 weeks. If court is involved, it may take up to 16–20 weeks.

You're protected if:

  • Your flight departs from an EU country

  • Or your flight is operated by an EU-based airline (including Iceland, Norway, or Switzerland)

Yes. You can submit claims for flights up to 2–6 years ago, depending on the country and airline.

The passenger is always entitled to the compensation, no matter who bought the ticket.

You’ll need to provide:

  • A signed consent form

  • Flight information and a ticket or booking reference number

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